Tag Archive

How long will it take? When will it be fixed?

Published on August 24, 2011 By Vince

As many of the people I interact with daily will know, I am working on a wide range of initiatives at present designed to strengthen our services to customer, a project which stretches well beyond the obvious aspects of the products themselves. One area I am tackling at the moment is improving the general interactions […]

Why the Exeter BID didn’t work (and shouldn’t!)

Published on July 27, 2011 By Vince

For those who don’t know, Exeter (where my IT Business is based) has recently been part of a campaign to establish a “BID” (Business Improvement District). Essentially what happens is that an extra levy is added to Business Rates, collected by the council they take an admin fee (except in the first year I think), […]

More deathcries from Nokia

Published on July 21, 2011 By Vince

So Nokia once again declare that life is tough for them, posting a massive loss (which apparently is only the 2nd time in 19 years…), but why? It’s really quite simple. Nokia is out of touch. Its current product lineup is inadequate to meet the demands (not needs) of consumers today. They’re using horribly out […]

The Apprentice. Did Sugar choose the right person?

Published on July 17, 2011 By Vince

There is of course much debate about whether Alan Sugar made the right choice to ‘hire’ Tom on the Apprentice.  It is actually a pretty simple thing to determine and there can be no doubt that the answer is “Yes”. There is no doubt that Sugar would have preferred to hire Helen, but unfortunately her […]

Why Nokia can’t get it right.

Published on April 7, 2010 By Vince

Before I start, let me make it clear that I like Nokia. I have owned, and continue to own a good number of the products they sell and in many ways wouldn’t look elsewhere. However they are increasingly (and sadly) getting it wrong at very grass roots levels – and it wouldn’t take much to […]

Clearly common sense is not with us

Published on November 30, 2009 By Vince

Certain companies seem to encourage failure and dissatisfaction, almost like a concious decision. Take for example Nokia. The clear leader for many years in Mobile Phones. Yet somehow they seem to be increasingly getting it wrong at the clear and rapid detriment of the companies finances and market share. I’m a long time Nokia supporter, […]