Tag Archive

A lesson in stupid Customer Service from TomTom

Published on October 23, 2011 By Vince

Recently my TomTom SatNav device decided it didn’t want to play anymore. It had been acting up for a while, so it wasn’t exactly unexpected. I had gotten used to it refusing to work on battery at all [it isn’t an old device, less than 6 months old], but then the Live Services stopped working […]

“New” Facebook is actually much better…

Published on September 22, 2011 By Vince

For the past 24-48 hours there has been a lot of moaning about the changes Facebook have made to the layout. Now I don’t really understand what all the fuss is about, except that it seems any change annoys people. Maybe they didn’t bother to review the initial intro that told you what is happening, […]

Why the Exeter BID didn’t work (and shouldn’t!)

Published on July 27, 2011 By Vince

For those who don’t know, Exeter (where my IT Business is based) has recently been part of a campaign to establish a “BID” (Business Improvement District). Essentially what happens is that an extra levy is added to Business Rates, collected by the council they take an admin fee (except in the first year I think), […]