Tag Archive

How long will it take? When will it be fixed?

Published on August 24, 2011 By Vince

As many of the people I interact with daily will know, I am working on a wide range of initiatives at present designed to strengthen our services to customer, a project which stretches well beyond the obvious aspects of the products themselves. One area I am tackling at the moment is improving the general interactions […]

Why the Exeter BID didn’t work (and shouldn’t!)

Published on July 27, 2011 By Vince

For those who don’t know, Exeter (where my IT Business is based) has recently been part of a campaign to establish a “BID” (Business Improvement District). Essentially what happens is that an extra levy is added to Business Rates, collected by the council they take an admin fee (except in the first year I think), […]