SME Business

When it isn’t possible to save money after all…

Posted by on June 6, 2012 at 8:33 pm

I was bemused reading the FSB (Federation of Small Businesses) latest magazine. In it was a feature highlighting the impact of the postal charge rises, which are without doubt severe and make it really rather expensive to post items, especially given the insane pricing in proportion madness. However I have the distinct feeling someone at […]

A Testing Week – of Technical Capability, Disaster Recovery and Sleep Deprevation…

Posted by on December 5, 2011 at 11:12 pm

The past 7-10 days have been an interesting journey to say the least. There have been many events, both personal and professional that have completely taken over my normal routine and resulted in some insanely long days, a serious lack of sleep and a backlog of things to do. But what I really wanted to […]

How long will it take? When will it be fixed?

Posted by on August 24, 2011 at 11:34 am

As many of the people I interact with daily will know, I am working on a wide range of initiatives at present designed to strengthen our services to customer, a project which stretches well beyond the obvious aspects of the products themselves. One area I am tackling at the moment is improving the general interactions […]

Why the Exeter BID didn’t work (and shouldn’t!)

Posted by on July 27, 2011 at 5:47 pm

For those who don’t know, Exeter (where my IT Business is based) has recently been part of a campaign to establish a “BID” (Business Improvement District). Essentially what happens is that an extra levy is added to Business Rates, collected by the council they take an admin fee (except in the first year I think), […]

Silly Rules, Tough Language

Posted by on July 20, 2011 at 7:14 pm

This is one of those really obvious statements that we all say, but none of us really “get” until we “get it”. For years we’ve had lots of rules and procedures in place for our business. Mostly they’re for sound reasons and are designed to ensure that everthing goes smoothly. Sadly though over time things […]

The Apprentice. Did Sugar choose the right person?

Posted by on July 17, 2011 at 9:27 pm

There is of course much debate about whether Alan Sugar made the right choice to ‘hire’ Tom on the Apprentice.  It is actually a pretty simple thing to determine and there can be no doubt that the answer is “Yes”. There is no doubt that Sugar would have preferred to hire Helen, but unfortunately her […]